STRUM MUSIC SCHOOL POLICIES
- If you cannot make your scheduled
lesson, we ask
that you give at least 24 hours notice by phone
before the lesson’s starting time. If you do not give
24 hours notice that you won’t be attending your
lesson, that lesson will be forfeited. Please understand…
it’s not that we are unsympathetic to last minute illnesses and other
of life’s inconveniences. We simply ask that you understand our teachers
need to be compensated for their time.
- You may miss
one lesson (with 24 hrs. notice of
cancellation) without charge to you, each calendar
month. Any other missed lessons in a single calendar month will
be forfeited.
- We do not reschedule lessons. (Though we may try to do so for you in rare cases if your teacher has another available opening that same week. This is, of course, subject to availability.)
- There are no refunds,
but lessons are transferable,
e.g., you may give (or sell) your lessons to a friend.
You just need to notify us of this.
- Lessons expire if you go longer than six months without taking a lesson.
Thank you!